If this is your first time purchasing a season pass, please follow the prompts to set up your account. Make sure you have your season pass number written down
IF ACCOUNT IS ALREADY ESTABLISHED FROM A PREVIOUS SEASON:
-Click on my account (green bar)
-look to the right and click on MEMBERSHIP
-enter the membership number that was given when you purchased the 2022 pass
-click VERIFY -click your email address -a 5-digit verification code will be emailed to you (check your spam/junk if you do not see the email in your box) -Enter the code and click VERIFY -under “Who are you?” click your name -click on MEMBERSHIP again (to the right), a bar code should now be present –GO BACK TO PROFILE ( look to the left of MEMBERSHIP) AND CLICK SAVE!!!!!(scroll down if you do not see a blue bar)
What if I don’t have a Google, Facebook, Microsoft, or Twitter account?
Unfortunately this is our best option to keep your information as secure as possible at this time. If you don’t have one of the mentioned accounts and/or are uncomfortable creating one or logging in with it, you’ll have to call in or walk up to our ticket office to make a reservation with your Season Pass.
Do you have to make a reservation to use the season pass?
No; However we cannot guarantee availability without a reservation.
How many times can we use this pass?
The Season Pass is good for up to 4 tickets per Sightseeing Cruise. There is no limit to how many Sightseeing Cruises in a season.
The purchaser and one additional immediate family member may be associated with a Season Pass. One of these two people must be present (with ID) each time the pass is redeemed, beyond that, you can bring any combination of four people. The other three people do not have to be the same each time and they do not have to be relatives – and you do not need to have four people each time.
What if I purchase the pass as a gift?
If you purchase a Season Pass as a gift (You’re so thoughtful!), you’ll provide the recipient’s name when prompted while you’re making your purchase. The Season Pass will then be linked to their name when they’re reserving and picking up their boarding passes.
For what cruises can we use this pass?
Our season pass is good for any of our Sightseeing Cruises. We begin running them Saturdays and Sundays in May at 2:30pm. Beginning Memorial Day we offer the sightseeing cruises everyday at 12pm and 2:30pm through Labor Day. Beginning the first Monday in June through the end of August we also offer a 6pm sightseeing cruise on Mondays. The pass is also valid on our Fall Sightseeing Cruises in September & October. It is NOT good toward any of our dinner, lunch, brunch, happy hour or specialty cruises including theme cruises or private charters.
Does the Season Pass get me a discount on other cruises?
Padelford Riverboats Season Pass holders also receive a 10% discount on up to 4 tickets for select non-sightseeing cruises.
Meal cruises require advance pre-paid reservations. Reservations based on availability. When using the season pass holder discount, pass holder must present valid picture ID upon checking in for a cruise. **ONLY VALID FOR CURRENT SEASON PASS HOLDERS.**
Not valid with any other offer or discount. Offer subject to change without notice.